Treasury Representative

We welcome applications from all qualified job seekers. Should you require any accommodations, including alternative interview formats, assistance with online assessments, or an ASL interpreter, throughout the application or hiring process, please email your request to accessibility_services@icbc.com – we are committed to ensuring an accessible experience for all candidates.

At ICBC, we strive to build diverse teams which reflect the communities we serve. To support this, we’ve created two talent communities for Indigenous Peoples and People with Disabilities.  By joining one of these communities, you’ll connect with our recruitment team who will guide you through the application process and help you explore opportunities at ICBC. Of course, you’re welcome to apply for jobs at ICBC whether or not you join a talent community.

We look forward to hearing from you!

We are currently seeking a highly motivated Treasury Operations Representatives to temporarily join our Revenue Accounting team at our North Vancouver Head Office for a period of 6 months. This is an excellent opportunity for individuals looking to contribute their accounting expertise and customer service skills to a dynamic and supportive environment.

In this role, you will support the Corporate Banking Operations team by performing a variety of essential tasks including account reconciliation, cheque processing, and customer account management. You will also play a key role in ensuring the accuracy and integrity of financial records, while interacting with internal stakeholders and external partners to resolve discrepancies and issues in a timely manner.

Key Responsibilities:

• Perform account reconciliations and cheque processing tasks, ensuring accurate updates to customer accounts and maintaining detailed records of receipts and payments.
• Review and analyze a variety of reports to investigate, resolve, and reconcile revenue transactions in accordance with generally accepted accounting principles and departmental guidelines.
• Maintain the banking reconciliation system for all deposits made by claim centres, ensuring accuracy and compliance.
• Collaborate with various business partners to clarify and resolve payment and deposit-related issues.
• Investigate discrepancies and implement corrective actions as needed.
• Sort, log, batch, and balance salvage invoices received from salvage depots, updating the system accordingly.
• Prepare and post month-end journal vouchers to ensure financial records are up to date.

Position Requirements:

The successful candidate will have a keen eye for detail and the ability to work independently, managing a large volume of tasks with accuracy and efficiency. We are looking for individuals with strong communication, problem-solving, and customer service skills to thrive in a fast-paced work environment.

Core Competencies and Skills:

• Excellent communication and customer service skills, with a strong ability to engage with stakeholders in a phone queue.
• Strong investigative and critical thinking abilities to resolve complex issues.
• Ability to independently manage workload and meet deadlines while maintaining accuracy.
• Exceptional attention to detail and the ability to process detailed, repetitive tasks with precision.
• Proficiency in typing, with a focus on accuracy and efficiency.

Preferred Qualifications and Experience:

• Proven experience in account reconciliation and cheque processing.
• Familiarity with basic bookkeeping, cash handling, and banking practices.
• Experience organizing financial data and preparing journal vouchers.
• Ability to analyze and prepare accurate, consistent account ledger entries.
• Strong expertise in performing detailed account reconciliation tasks.
• Ability to analyze data, compile statements, and respond to information requests with clarity.
• Experience with SAP, including the General Ledger (GL) and Enterprise Business Solutions (EBS) systems.
• Knowledge of Claim Centres and Positive Pay processes is a plus.
• Familiarity with CHQ, ABR, and CIDS systems is an asset.
• Working knowledge of the Bills of Exchange Act is considered beneficial.

Educational Requirements:

The ideal candidate will have a solid foundation in general office procedures and basic accounting principles. A few years of relevant experience in customer service or financial processing roles will provide a strong basis for success in this position.

About us: 

At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

Work arrangements defined: 

• Resident – you will work at your primary in-office headquarters on all scheduled work days.
• Hybrid 8 – you will work a minimum of 8 days in a 4-week period at your primary office headquarters (typically 2 days per week). The remaining days will be remote within British Columbia. 
• Hybrid 10 – you will work a minimum of 10 days in a 4-week period at your primary office headquarters (typically one week in/one week out or up to 3 days per week). The remaining days will be remote within British Columbia. 
• Mobile – you will work a significant amount of time in the field, in addition to working from an office and optionally working remotely within British Columbia. 

#IND1