Senior Administrative Assistant

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At ICBC, we strive to build diverse teams which reflect the communities we serve. To support this, we’ve created two talent communities for Indigenous Peoples and People with Disabilities.  By joining one of these communities, you’ll connect with our recruitment team who will guide you through the application process and help you explore opportunities at ICBC. Of course, you’re welcome to apply for jobs at ICBC whether or not you join a talent community.

We look forward to hearing from you!

Position Information

Are you an experienced Administrative Assistant looking to take your career to the next level? Do you enjoy identifying opportunities that add value? Join ICBC’s Information Services division as a Senior Administrative Assistant, supporting the Director Data Management & Automation. This is a unique opportunity to leverage your skills while contributing to transformative projects and enhancing cross-departmental collaboration.

Key Responsibilities

In this essential role, you will serve as the face of the department, providing comprehensive administrative support to the Director and Associate Directors. Your daily tasks will include:

• Calendar Management: Efficiently manage the Director's and Associate Directors' calendars, schedule meetings, and prioritize activities. You will also organize meeting agendas, produce minutes, and ensure follow-up on action items.
• Document Preparation: Create and handle a variety of confidential documents, reports, and presentations.
• Cross-Department Liaison: Facilitate communication and build relationships with various departments and stakeholders, ensuring seamless operations and fostering collaboration.
• Project Support: Assist with organizational tasks, projects, and initiatives as assigned, contributing to overall office efficiency.
• Expense Management: Process and submit expense reports promptly

Additionally, some level of administrative support will be provided to one or more leaders within the division, as the need arises.

What We’re Looking For

The ideal candidate will be a proactive self-starter, detail-oriented, and skilled in managing confidential information in a fast-paced environment. You should possess:

• Experience: A minimum of 3 years of administrative support experience, assisting senior leaders.
• Organizational Skills: Exceptional time management skills to effectively handle multiple priorities and deadlines, with a focus on a high degree of accuracy.
• Communication: Strong written and verbal communication skills, with the ability to engage in conversations with senior leaders and staff, and drafting professional emails, reports, and presentations.
• Judgment and Initiative: Sound judgment in prioritizing tasks and a proactive approach to problem-solving—being a go-getter is essential.
• Confidentiality and Discretion: Ability to handle sensitive and confidential information, particularly in relation to the confidentiality portion of the job. A strong sense of professionalism and trustworthiness is critical for managing confidential tasks and interactions.
• Team Collaboration and Event Coordination: Ability to work both independently and collaboratively within a team, fostering a spirit of cooperation. Actively contributes to organizing team initiatives, events, and activities.
• Continuous Improvement: Demonstrates an inquisitive and action-oriented mindset to actively identify opportunities for improvement within the department and administrative community.
• Technical Proficiency: Advanced skills in MS Word, Excel, and PowerPoint; familiarity with MS Teams and Outlook.

At ICBC, we foster a collaborative and innovative workplace. In this role, you’ll have the chance to grow your skills while making a meaningful impact on our initiatives. We value professionalism, discretion, and a commitment to excellence in all that we do.

What We Offer

• Competitive Salary & Benefits: We provide an industry-competitive salary and comprehensive benefits package.
• Continuous Training: Access to in-house training to ensure you are equipped with the knowledge needed for success.
• Flexible Work Arrangements: A hybrid working model that combines on-site office work with work-from-home flexibility, supporting your work-life balance.
• Inclusive Culture: We promote a diverse and engaging work environment where everyone can thrive.

Please note that only candidates legally entitled to work in Canada will be considered for this position.

About us: 

At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

Work arrangements defined: 

• Resident – you will work at your primary in-office headquarters on all scheduled work days.
• Hybrid 8 – you will work a minimum of 8 days in a 4-week period at your primary office headquarters (typically 2 days per week). The remaining days will be remote within British Columbia. 
• Hybrid 10 – you will work a minimum of 10 days in a 4-week period at your primary office headquarters (typically one week in/one week out or up to 3 days per week). The remaining days will be remote within British Columbia. 
• Mobile – you will work a significant amount of time in the field, in addition to working from an office and optionally working remotely within British Columbia. 

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