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As we continue to focus on being customer driven and keeping insurance affordable for British Columbians, we have also been increasing focus on our people and creating a positive employee experience. To help us accomplish this, we have been evolving the Human Resources Department to help build and deliver programs focused on enhancing our employee experiences and improving the products and services we provide British Columbians. Join our team during this exciting time of advancement for HR and transformation at ICBC!

We are looking for a motivated Change Management Specialist to join our HR Business Partnering and Enterprise Change Management team.  As the successful candidate, you will be leading, designing, and delivering organizational change programs and plans.

Position Requirements

The ideal candidate is a Change Management professional that will possess the following qualifications and experience:

• Three to five years of leading, designing, and delivering organizational change programs and plans.

• Post-secondary education in relevant discipline (Human Resources, Industrial/Organizational Psychology, Business Administration, Organizational Behaviour etc.)

• Proven experience leading change management initiatives within a large, complex organization.

• Proven experience in making project level decisions and recommendations about change management needs.

• Ability to collect and analyze data to make informed decisions as it relates to change management projects.

• Experience in advising senior leadership on key people priorities and areas of development on data-driven insights.

• Experience in guiding senior business leaders to further their change goals of the corporation, drive efficiencies and enhance the change experience through strategic people-focused change management practices.

• Proven project management and organizational skills; demonstrated ability to construct “best-practice” work and project plans and manage those plans over time.

• Champions best practice and continuous improvement in change methodology.

• Possesses a keen understanding of sound business practices and the skills to solve a variety of business problems.

• Strong verbal and written communication skills; understand how to effectively structure communications to translate complex concepts and plans into clear, persuasive narratives.

• Understands the internal and external dynamics of large public sector companies and how to communicate effectively across the matrix, with governmental bodies and the public.

• Experience working within the insurance industry is an asset.

• Professional Change Management designation or certification is an asset (e.g. CCMP, CMC, ACMP, Prosci).

About us: 

At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

Work arrangements defined: 

• Hybrid 8 – you will work a minimum of 8 days in a 4-week period at your primary office headquarters (typically 2 days per week). The remaining days will be remote within British Columbia. 

ICBC provides comprehensive benefit coverage to all eligible employees including a defined benefit pension plan and 4 weeks’ vacation, plus Wellness Days.

• Three options available for your health and dental coverage
• Employee and Family assistance program (wellness support)
• Basic group life insurance
• Voluntary group life insurance
• Critical Illness insurance
• Sick leave plan – 100% of pay for a period of a maximum of 8 weeks
• Long term disability plan
• Pension plan – defined benefit pension plan that pays a benefit to you or your beneficiary upon termination, death, or retirement.

We invite you to apply today and find out why employees recommend ICBC to their friends and family as an excellent place to work. We value and seek to maintain an environment of Collaborative, Supportive, Straightforward, and Knowledgeable team. Come join us at one of BC’s Top Employers!

Only candidates legally entitled to work in Canada will be considered for this position.

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