Project Manager III

Preference will be given to qualified internal applicants.

We welcome applications from all qualified job seekers. Should you require any accommodations, including alternative interview formats, assistance with online assessments, or an ASL interpreter, throughout the application or hiring process, please email your request to accessibility_services@icbc.com – we are committed to ensuring an accessible experience for all candidates.

At ICBC, we strive to build diverse teams which reflect the communities we serve. To support this, we’ve created two talent communities for Indigenous Peoples and People with Disabilities.  By joining one of these communities, you’ll connect with our recruitment team who will guide you through the application process and help you explore opportunities at ICBC. Of course, you’re welcome to apply for jobs at ICBC whether or not you join a talent community.

We look forward to hearing from you!

Position Highlights:

ICBC is committed to delivering consistently high quality customer service to all people living in British Columbia.

ICBC’s Project Services team has an interesting opportunity for a seasoned Project Manager. As a Project Manager overseeing critical projects, you will work as a key member of our team and be responsible for implementing a variety of both internally/externally sponsored initiatives at ICBC.

You will report to the Senior Manager Program Management Operations and have various project delivery responsibilities which will reflect the current demands of our business/operational customers.

You are an accomplished leader in the project domain with 6+ years of leadership experience leading project teams.You will have good knowledge of project delivery having successfully delivered projects either from the implementation of IT projects or projects involving business change. You must have been accountable formanaging projects with budgets exceeding $2M with delivery teams comprised of internal and vendor resources.Experience with projects involving significant business process change, transitioning to operations and familiarity with managing offshore or remote teams is an added advantage. You will have navigated complex partner relationships both internal and external and be able to work collaboratively across multiple functions within the organization.

The curiosity to learn and perseverance to overcome is a critical success factor in this role.

As a Project Manager, you are responsible for the smooth, effective day to day functioning of project teams under your oversight, and ensuring that projects deliver on their scope/quality/benefit requirements, as well as beingcompleted on time and within budget.

Your responsibilities will include:

• Planning and managing the multiple work streams within an overall project(s) often involving systemsimplementation, software development, business change, people change management, training and communications.
• Defining project scope and structure, and developing a project plan and budget.
• Monitoring ongoing project delivery/execution and making changes to project plan and budget as required (including financial tracking/reporting).
• Proactive identification and management of project risks, and timely resolution of project issues and problems.
• Managing blended teams comprising of ICBC employees and external vendors (locally present and/or offshore),working with both Waterfall and Agile methods.
• Coordinating project communications and managing the expectations of internal and/or external partners.
• Developing or overseeing the development of project documentation.
• Working within and supporting the project governance, standards and practices of ICBC’s project management office.
• Providing guidance, direction and training to project team members.

Position Requirements:

To make an immediate contribution in this role, you will bring solid knowledge and experience in the following areas:

• Proven ability in establishing effective project governance, processes and systems to be utilised throughout project.
• Strong organizational and planning skills and the ability to manage multiple priorities.
• Demonstrated effective management of project teams larger than 10 people working in a matrix environment and managing diverse teams (experience in managing offshore teams would be an asset).
• Leading and facilitating cross-functional project teams.
• Monitoring and applying performance management techniques.
• Excellent interpersonal, business partnership, team building and leadership skills.
• Understanding of technology with the ability to express complex technical concepts effectively to all levels of the organization.
• Experience in negotiation and facilitation.
• Knowledge of financial and project accounting processes and principles.
• Experience with pre-project planning and post-project benefit realization.
• Excellent verbal and written communication skills.
• Knowledge of project management best practices, methodology, tools and techniques (direct experience withICBC project delivery methods is an asset).
• Experience with Agile application delivery methods.

Candidates will ideally have an undergraduate degree in a related field (or equivalent work experience) along witha number of years of progressive project management experience. A Project Management Professional (PMP) designation is a plus.

The position will reside in North Vancouver head office or Victoria Office.

About us: 

At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. Check out our ICBC Year in Review 2025  to learn more about what we've accomplished! If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

 Our values guide how we interact with customers, partners, and each other. They shape our decisions and create a culture where employees feel inspired and empowered to do their best work.

• Collaborative: We include different perspectives to reach our common goals.
• Supportive: We seek to understand to meet diverse and evolving needs.
• Straightforward: We simplify the complex to make things easier.
• Knowledgeable: We gain knowledge through experience and learning to make informed decisions.

Work arrangements defined: 

• Resident – you will work at your primary in-office headquarters on all scheduled work days.
• Hybrid 8 – you will work a minimum of 8 days in a 4-week period at your primary office headquarters (typically 2 days per week). The remaining days will be remote within British Columbia. 
• Hybrid 10 – you will work a minimum of 10 days in a 4-week period at your primary office headquarters (typically one week in/one week out or up to 3 days per week). The remaining days will be remote within British Columbia. 
• Mobile – you will work a significant amount of time in the field, in addition to working from an office and optionally working remotely within British Columbia. 
• Remote – you will work remotely from within British Columbia, with one required visit to your primary office per month.

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