Estimator - Specialty Vehicle

ATTENTION: This is an internal ICBC job posting for applicants within the Bargaining Unit. External applicants will not be considered. 

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Position Highlights
We are looking for an Estimator to provide support within the Estimating Services team. We need your help toexpand the ability to deliver timely and excellent customer service working in the material damage industry while working in a team environment.

Responsibilities include:
* Assesses damage to vehicles, including specialized heavy equipment and non-typical commercial vehicles,exotics, luxury, custom, and collector vehicles.
* Repair/replace authorization on personal claims including technically complex vehicles
* Review and discuss the estimate and repair process with customers, collision repair facilities, and other business partners
* Supplier support
* Problem solving
* Quality and cost control
* Evaluate and settle total loss

The Estimator responsibilities include field work in repair facilities, tow yards and salvage facilities throughout the region, and occasionally work outdoors in all weather conditions. Some travel will be required.

Successful candidates will have:
* Previous automotive material damage estimating experience and a collision repair diploma, trade certification or industry training.
* A relevant combination of education and experience in automotive material damage
* Knowledge of current standards, techniques, technological developments and material damage estimating methods
* Demonstrated ability to effectively work with customers and other business partners
* Ability to leverage effective customer service, interpersonal, and communication skills
* Demonstrated ability to work independently and in a team setting
* Proficiency with computers and software applications
* Demonstrated proficiency with Mitchell and Audatex will be considered an asset

Successful candidates must also pass a health assessment based on the job requirements, meet the provincially legislated requirements of the Criminal Records Review Act, and have a valid BC driver's license.

Work hours and schedules will be dependent on your location and applicable Collective Agreement provisions.

About us: 

At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. Check out our ICBC Year in Review 2025  to learn more about what we've accomplished! If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

Our values guide how we interact with customers, partners, and each other. They shape our decisions and create a culture where employees feel inspired and empowered to do their best work.

• Collaborative: We include different perspectives to reach our common goals.
• Supportive: We seek to understand to meet diverse and evolving needs.
• Straightforward: We simplify the complex to make things easier.
• Knowledgeable: We gain knowledge through experience and learning to make informed decisions.

Work arrangements defined: 

• Hybrid 8 – you will work a minimum of 8 days in a 4-week period at your primary office headquarters (typically 2 days per week). The remaining days will be remote within British Columbia. 

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