Auto Claims Specialist II

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If the Corporation is unable to fill all vacancies with suitable internal applicants, the remaining will be recruited externally. 

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Position Highlights
The Claims Division has exciting opportunities across BC for Auto Claims Specialist II to join their team! You will manage a caseload of non-injury claims and handle cases through all stages of investigation, evaluation, file developmentand settlement.

Position Requirements

• Successful candidates will have a minimum one year of proven claims adjusting experience and knowledge of the principles, practices, and techniques for the adjustment of material and property damage.
• Demonstrated customer service excellence and effective negotiation skills, with the ability to work independently and take initiative.
• Exceptional organizational and time-management skills, with the ability to prioritize tasks and manage caseloads in a fast-paced environment.
• An insurance designation or actively working on completing a designation will be an asset. For certain departments, previous experience in commercial claims adjusting will be a strong asset.

This posting may be closed earlier than the stated deadline due to a high volume of applications.

About us: 

At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. Check out our ICBC Year in Review 2025  to learn more about what we've accomplished! If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

Our values guide how we interact with customers, partners, and each other. They shape our decisions and create a culture where employees feel inspired and empowered to do their best work.

• Collaborative: We include different perspectives to reach our common goals.
• Supportive: We seek to understand to meet diverse and evolving needs.
• Straightforward: We simplify the complex to make things easier.
• Knowledgeable: We gain knowledge through experience and learning to make informed decisions.

Work arrangements defined: 

• Hybrid 8 – you will work a minimum of 8 days in a 4-week period at your primary office headquarters (typically 2 days per week). The remaining days will be remote within British Columbia. 

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