Driver Training Investigator

Preference will be given to qualified internal applicants. 

We welcome applications from all qualified job seekers. Should you require any accommodations, including alternative interview formats, assistance with online assessments, or an ASL interpreter, throughout the application or hiring process, please email your request to accessibility_services@icbc.com – we are committed to ensuring an accessible experience for all candidates.

At ICBC, we strive to build diverse teams which reflect the communities we serve. To support this, we’ve created two talent communities for Indigenous Peoples and People with Disabilities.  By joining one of these communities, you’ll connect with our recruitment team who will guide you through the application process and help you explore opportunities at ICBC. Of course, you’re welcome to apply for jobs at ICBC whether or not you join a talent community.

We look forward to hearing from you!

Position Highlights:

ICBC's Driver Licensing Integrity and Oversight unit is tasked with investigating fraud and ensuring compliance within the entire driver licensing business line. We currently have an opportunity available for a Driver Training Investigator to work in our Burnaby location investigating driver training industry non-compliances and fraud against the Corporation. The successful candidate must possess strong analytical, writing, critical thinking and problem-solving skills with a demonstrated ability to manage multiple tasks, within a fast-paced environment and under the pressure of tight deadlines.

Key Qualifications & Responsibilities

• Ability to use critical thinking/analytical skills to process large amounts of data
• Experience with Microsoft Excel
• Ability to collect evidence
• Experience and proven ability organizing and analyzing evidence and data
• Strong communication skills with superior report writing
• Focused, results-oriented, and decisive
• Ability to manage and prioritize a large and varied case load effectively and efficiently to achieve positive results
• Strong interpersonal skills to establish and maintain positive relationships

Your commitment to a customer centric approach will assist you as you work with a variety of stakeholders and business partners including internal and external customers.

Position Requirements:

Your Qualifications will include:

• Knowledge of the relevant acts, legislation, regulations and corporate policies as they pertain to the investigation of driving school industry partners and stakeholders
• Experience in direct/indirect investigative work as well as knowledge in Division 27 of Motor Vehicle Act Regulations
• Education which includes an undergraduate degree, certificate, diploma, professional designation (CIP) and/or a combination of related education and experience.
• Must meet the provincially legislated requirements of the Criminal Records Review Act (CRRA)
• The successful candidate will be required to undergo a health assessment based on the job requirements.

The successful candidate must be willing to travel regularly throughout the Lower Mainland, and occasionally to other areas of the province. Applicable business travel costs and the use of a personal vehicle will be reimbursed as per the “Travel and out-of-pocket business expenses” policy in conjunction with the “Discretionary spending policy” as outlined on the Hub.

About us: 

At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. Check out our ICBC Year in Review 2025  to learn more about what we've accomplished! If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

 Our values guide how we interact with customers, partners, and each other. They shape our decisions and create a culture where employees feel inspired and empowered to do their best work.

• Collaborative: We include different perspectives to reach our common goals.
• Supportive: We seek to understand to meet diverse and evolving needs.
• Straightforward: We simplify the complex to make things easier.
• Knowledgeable: We gain knowledge through experience and learning to make informed decisions.

Work arrangements defined: 

• Hybrid 8 – you will work a minimum of 8 days in a 4-week period at your primary office headquarters (typically 2 days per week). The remaining days will be remote within British Columbia. 

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