Senior Advisor, Indigenous Relations

We welcome applicants from all qualified individuals, especially Indigenous Peoples, persons with disabilities, and other equity deserving groups. To request accommodations, contact accessibility_services@icbc.com. You are also invited to join our Indigenous Talent Community (ITC) Indigenous Peoples  or People with Disabilities Talent Community (DTC) People with Disabilities to learn about future opportunities and our inclusive hiring efforts.

We look forward to hearing from you!

Position Highlights

As a Crown corporation serving the people of British Columbia, ICBC recognizes our responsibility to better understand the histories, perspectives, and needs of Indigenous Peoples, whether they are customers, employees, business partners, or members of First Nations, Métis, or Inuit communities. 

With this enhanced understanding, ICBC is committed to making meaningful changes to better support Indigenous Peoples and communities. To further this important work, the Indigenous Relations department is evolving and expanding. As part of this growth, we are currently seeking a Senior Advisor, Indigenous Relations to join our team.

In this role, you will play a key part in supporting the delivery of Indigenous Relations programs across the organization. You will work with a talented and inclusive team of professionals in the development and implementation of ICBC’s Reconciliation Action Plan, to deliver on our organization’s Reconciliation journey commitments. You will be using your knowledge and lived Indigenous experience to advise senior leaders and executives on projects related to the action plan, as well as engaging with Indigenous Elders and communities to develop meaningful relationships. 

Your responsibilities will include:

• Ensure that projects and initiatives within assigned business areas are aligned with Indigenous Reconciliation action plan, advise partners on embedding Reconciliation commitments within our products, processes and services, and coordinate resolution of any roadblocks  

• Build and maintain collaborative relationships with business partners, communities, and local government to implement meaningful Reconciliation actions 

• Represent the Corporation and business areas at events and pertinent committees, working groups, and conferences, as well as coordinate partner meetings, and special events as required 

• Contribute to the governance and oversight for Reconciliation activities by participating in the evaluation and reporting of the Reconciliation action plan to ensure accountability and transparency 

• Support issue resolution process for Indigenous customers and employees, working with subject matter experts to provide recommendations, coordinate responses and track case closure for reporting 

• Monitor and record Indigenous Relations issues and coordinate corporate and business area responses. Coordinate outreach and communications related to ICBC operations 

• Coach, counsel and mentor junior team members in their work, sharing expertise and experience to develop and grow departmental capabilities 

• Provide advice and recommendations to senior executives to support and manage any Indigenous-related outreach, initiatives, ad-hoc issues or concerns 

Position Requirements

To be successful in this role, you will bring the following skills and experience:

• Strong analytical, problem solving, and organizational skills 

• Strong influencing and interpersonal skills 

• Deep knowledge of project planning and management, and experience working with the leadership of senior management teams 

• 6-8 years of experience in Indigenous Relations, strategic planning, community partnership development, relationship management or related fields is preferred 

• Familiarity with the current legislative and regulatory environment, government structure, and political relationships and practices 
• This position requires travel throughout the Lower Mainland; access to a personal vehicle is considered an asset.

This is a hybrid role that requires working on-site twice per week. While you’ll occasionally be expected to work from our North Vancouver Head Office for team or divisional meetings and events, we can explore the possibility of the selected candidate working from other ICBC offices across the Lower Mainland on the remaining in-office days, depending on departmental needs.

We encourage applications from individuals who identify as Indigenous (First Nations, Métis, or Inuit) and/or have lived experience and deep understanding of Indigenous perspectives and protocols. 

What we offer: 

ICBC provides comprehensive benefit coverage to all eligible employees including a defined benefit pension plan and 4 weeks’ vacation, plus 3 Wellness Days per year. 

• Three options available for your health and dental coverage 

• 5 paid days of Indigenous Cultural Leave per year for Indigenous employees to attend ceremonial, cultural and spiritual events.
• Employee and Family assistance program (wellness support) 

• Basic group life insurance 

• Voluntary group life insurance 

• Critical Illness insurance 

• Sick leave plan – 100% of pay for a period of a maximum of 8 weeks 

• Long term disability plan 

• Pension plan – defined benefit pension plan that pays a benefit to you or your beneficiary upon termination, death, or retirement. 

Work arrangements defined: 

• Hybrid 8 – you will work a minimum of 8 days in a 4-week period at your primary office headquarters (typically 2 days per week). The remaining days will be remote within British Columbia. 

About us: 

At ICBC, it’s our job to make sure the car insurance system works for all people living in British Columbia, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system, we can all be proud of.

We invite you to apply today and find out why employees recommend ICBC to their friends and family as an excellent place to work. We value and seek to maintain an environment of Collaborative, Supportive, Straightforward, and Knowledgeable team. 

Meaningful Reconciliation is one of the main goals of ICBC’s 2031 Moving Forward Together corporate strategy.

Come join us at one of BC’s Top Employers!

Only candidates legally entitled to work in Canada will be considered for this position.