Mgr Mainframe & ECM Platforms

Preference will be given to qualified internal applicants.

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At ICBC, we strive to build diverse teams which reflect the communities we serve. To support this, we’ve created two talent communities for Indigenous Peoples and People with Disabilities.  By joining one of these communities, you’ll connect with our recruitment team who will guide you through the application process and help you explore opportunities at ICBC. Of course, you’re welcome to apply for jobs at ICBC whether or not you join a talent community.

We look forward to hearing from you!

Position Highlights :

We are excited to offer a leadership opportunity for the role of Manager, Mainframe & ECM Platforms—a key position responsible for shaping how we deliver services to our business customers and aligning our technologies and processes with our strategic goals.

Reporting to the Senior Manager, Software Technology Platforms, this role oversees a diverse and complex portfolio of platforms that directly support many of the critical business systems serving our customers across British Columbia.

The Mainframe & ECM Platforms team is responsible for maintaining the infrastructure of four key domains – Mainframe, Scheduling & Workload Orchestration, Content Management and Low-code platforms. As our systems evolve toward more hybrid solutions, this infrastructure becomes increasingly vital for our IT operations. In alignment with ICBC’s IT strategy, we are focused on accelerating the delivery of business value through optimized and scalable technology.

This opportunity is ideal for seasoned technology leaders who excel at understanding complex business needs and leveraging technology to drive meaningful organizational transformation.

Position Requirements:

You are a self-motivated, confident, and results-driven leader with a proven track record of managing and continuously enhancing complex IT operations to deliver exceptional, customer-focused services and solutions. You bring a wealth of experience, including:

• Extensive hands-on experience in IT infrastructure, with a solid background in Technology Platforms. Experience with technologies supporting both mainframe and distributed environments is considered an asset.
• Effective leadership, with a vision and the ability to coach, mentor, and build high-performing, cross-functional teams that deliver on key milestones and stable platforms.
• Proven ability to drive operational improvements, leveraging change management principles to guide teams through technology transformation and continuous improvement.
• Business acumen and customer-centric mindset, with the ability to align IT initiatives to departmental goals, translating them into improved processes, systems, and business outcomes with measurable ROI.
• Strong grasp of emerging technologies and their potential to transform business and technical operations. Working knowledge of Cloud computing, IT infrastructure, Cybersecurity, DevOps, and Containerization is considered a valuable asset.
• Exceptional relationship-building skills, enabling you to influence direction, lead changes, and collaborate across the organization to translate business needs into effective technology solutions.
• Operational expertise in managing budgets, third-party service providers, and vendor relationships to ensure value and performance.

Above all, you bring a deep passion and curiosity for technology and its potential to enrich every aspect of the organization.

About us: 

At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. Check out our ICBC Year in Review 2025  to learn more about what we've accomplished! If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

 Our values guide how we interact with customers, partners, and each other. They shape our decisions and create a culture where employees feel inspired and empowered to do their best work.

• Collaborative: We include different perspectives to reach our common goals.
• Supportive: We seek to understand to meet diverse and evolving needs.
• Straightforward: We simplify the complex to make things easier.
• Knowledgeable: We gain knowledge through experience and learning to make informed decisions.

Work arrangements defined: 

• Resident – you will work at your primary in-office headquarters on all scheduled work days.
• Hybrid 8 – you will work a minimum of 8 days in a 4-week period at your primary office headquarters (typically 2 days per week). The remaining days will be remote within British Columbia. 
• Hybrid 10 – you will work a minimum of 10 days in a 4-week period at your primary office headquarters (typically one week in/one week out or up to 3 days per week). The remaining days will be remote within British Columbia. 
• Mobile – you will work a significant amount of time in the field, in addition to working from an office and optionally working remotely within British Columbia. 
• Remote – you will work remotely from within British Columbia, with one required visit to your primary office per month.

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