Manager Middleware Platforms

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We look forward to hearing from you!

Position Highlights

We are excited to offer a leadership opportunity for the role of Manager, Middleware Platforms—a key position responsible for shaping how we deliver services to our business customers and aligning our technologies and processes with our strategic goals.

Reporting to the Senior Manager, Software Technology Platforms, this role oversees a diverse and complex portfolio of technologies that directly support many of the critical business systems serving our customers across British Columbia.

The Middleware Platforms team is responsible for implementing and maintaining the infrastructure that powers our integration and application hosting platforms. As our systems evolve toward more agile, cloud-based solutions, this infrastructure becomes increasingly vital for our IT operations. In alignment with ICBC’s IT strategy, we are focused on accelerating the delivery of business value through modern, scalable technology.

This opportunity is ideal for seasoned managers who excel at understanding complex business needs and leveraging technology to drive meaningful organizational transformation.

Position Requirements

You are a self-motivated, confident, and results-driven technology leader with a proven track record of managing and continuously enhancing complex IT operations to deliver exceptional, customer-focused services and solutions. You bring a wealth of experience, including:

• Extensive hands-on leadership experience in IT infrastructure, with a solid background in Middleware and Technology Platforms. Experience with technologies such as IBM Integration Software, WebSphere Application Server, Apache, and F5 is considered a strong asset.
• Effective leadership, with a strategic vision and the ability to coach, mentor, and build high-performing, cross-functional teams that deliver on key milestones and stable platforms.
• Strong grasp of emerging technologies and their potential to transform business and technical operations. Working knowledge of Cloud computing, IT infrastructure, Cybersecurity, DevOps, and containerization is considered a valuable asset.
• Proven ability to drive operational improvements, leveraging change management principles to guide teams through technology transformation and continuous improvement.
• Business acumen and customer-centric mindset, with the ability to align IT initiatives to departmental goals, translating them into improved processes, systems, and business outcomes with measurable ROI.
• Exceptional relationship-building skills, enabling you to influence direction, lead changes, and collaborate across the organization to translate business needs into effective technology solutions.
• Operational expertise in managing budgets, third-party service providers, and vendor relationships to ensure value and performance.

Above all, you bring a deep passion and curiosity for technology and its potential to enrich every aspect of the organization.

Position Information:

• ICBC provides comprehensive and flexible benefit coverage to all eligible employees including a defined benefit pension plan. 
• Three options of health and dental coverage. Two of those options fully paid by ICBC and with access to Flex credits.
• 100% employer paid life insurance, long term disability and travel insurance.
• Sick leave plan – 100% of pay for a period of a maximum of 8 weeks plus 85% of your pay for a subsequent period of up to 9 weeks.
• Additional optional insurance coverages.
• Only candidates legally entitled to work in Canada will be considered for this position.

About us: 

At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

Work arrangements defined: 

• Resident – you will work at your primary in-office headquarters on all scheduled work days.
• Hybrid 8 – you will work a minimum of 8 days in a 4-week period at your primary office headquarters (typically 2 days per week). The remaining days will be remote within British Columbia. 
• Hybrid 10 – you will work a minimum of 10 days in a 4-week period at your primary office headquarters (typically one week in/one week out or up to 3 days per week). The remaining days will be remote within British Columbia. 
• Mobile – you will work a significant amount of time in the field, in addition to working from an office and optionally working remotely within British Columbia. 

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