Manager Facilities Operations

We welcome applications from all qualified job seekers. Should you require any accommodations, including alternative interview formats, assistance with online assessments, or an ASL interpreter, throughout the application or hiring process, please email your request to accessibility_services@icbc.com – we are committed to ensuring an accessible experience for all candidates.

At ICBC, we strive to build diverse teams which reflect the communities we serve. To support this, we’ve created two talent communities for Indigenous Peoples and People with Disabilities.  By joining one of these communities, you’ll connect with our recruitment team who will guide you through the application process and help you explore opportunities at ICBC. Of course, you’re welcome to apply for jobs at ICBC whether or not you join a talent community.

We look forward to hearing from you!

Position Highlights

As the Manager of Facilities Operations, you will lead a dedicated unit and manage suppliers to deliver comprehensive facilities support for all the Corporation’s facilities – over 1 million square feet of space in various communities across the province - in a cost-effective, sustainable, and people-focused manner.

Specific Accountabilities:

• Planning, managing, and delivering comprehensive and continuous support related to building operations to meet business requirements.
• Manage facilities expenditures and preventative maintenance plan to an approved budget while accommodating business and corporate priorities.
• Identify and implement efficiencies, and improvements.
• Monitor compliance with applicable regulations, policies, and procedures.
• Select, train, develop and assess the performance of reporting staff and suppliers.
• Foster a high performing and supportive culture within the department and organization.

Position Requirements

• A valid B.C. Driver’s License is mandatory.
• Certification in Facilities Management (CFM), Operations Management (Facilities), or an equivalent designation.
• Minimum 5 years’ experience working in building operations in a supervisory or management position.
• Knowledge of facilities management best practices.
• Knowledge of relevant codes, acts, and regulations pertaining to the field of facility management and building operations.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• Experience and proficiency in using relevant computer systems and applications in a facilities management role (service request systems, building automation systems, Microsoft Office, financial systems).
• Post-secondary degree in a related field is an asset.
• Experience in the public sector and working within a unionized environment is an asset.

About us: 

At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

 Our values guide how we interact with customers, partners, and each other. They shape our decisions and create a culture where employees feel inspired and empowered to do their best work.

• Collaborative: We include different perspectives to reach our common goals.
• Supportive: We seek to understand to meet diverse and evolving needs.
• Straightforward: We simplify the complex to make things easier.
• Knowledgeable: We gain knowledge through experience and learning to make informed decisions.

Work arrangements defined: 

• Hybrid 10 – you will work a minimum of 10 days per month at your primary in-office headquarters (typically one week in/one week out or up to 3 days per week). The remaining days will be remote within British Columbia.  

Our values guide how we interact with customers, internal departments, partners, and each other. They shape our decisions and create a culture where employees feel inspired and empowered to do their best work

• Collaborative: We include different perspectives to reach our common goals.
• Supportive: We seek to understand to meet diverse and evolving needs.
• Straightforward: We simplify the complex to make things easier.
• Knowledgeable: We gain knowledge through experience and learning to make informed decisions

We invite you to apply today and find out why employees recommend ICBC to their friends and family as an excellent place to work. We value and seek to maintain an environment of Collaborative, Supportive, Straightforward, and Knowledgeable team. Come join us at one of BC’s Top Employers!

ICBC provides comprehensive benefit coverage to all eligible employees including a defined benefit pension plan and 4 weeks’ vacation, plus 3 Wellness Days per year.

• Three options available for your health and dental coverage
• Employee and Family assistance program (wellness support)
• Basic group life insurance
• Voluntary group life insurance
• Critical Illness insurance
• Sick leave plan – 100% of pay for a period of a maximum of 8 weeks
• Long term disability plan
• Pension plan – defined benefit pension plan that pays a benefit to you or your beneficiary upon termination, death, or retirement.
• 5 paid days of Indigenous Cultural Leave per year for Indigenous employees to attend ceremonial, cultural and spiritual events. 

Only candidates legally entitled to work in Canada will be considered for this position.

#IND1