Learning Designer

ATTENTION: This is an internal ICBC job posting for applicants within the Bargaining Unit. External applicants will not be considered. 

We welcome applications from all qualified job seekers. Should you require any accommodations, including alternative interview formats, assistance with online assessments, or an ASL interpreter, throughout the application or hiring process, please email your request to accessibility_services@icbc.com – we are committed to ensuring an accessible experience for all candidates.

At ICBC, we strive to build diverse teams which reflect the communities we serve. To support this, we’ve created two talent communities for Indigenous Peoples and People with Disabilities.  By joining one of these communities, you’ll connect with our recruitment team who will guide you through the application process and help you explore opportunities at ICBC. Of course, you’re welcome to apply for jobs at ICBC whether or not you join a talent community.

We look forward to hearing from you!

Position Highlights
We are looking for a creative, collaborative, and experienced Learning Designer to join our Claims Learning team. As the successful candidate, you will have a foundational understanding of instructional design models that produce impactful, measurable results to support ICBC initiatives, strategies and ourpurpose to Move All Forward.

Position Responsibilities
* Use core instructional design principles and adult learning theories to create immersive learning experiences.
* Design, develop and maintain eLearning, instructor led (in-person and virtual classrooms), videos, and other support materials (such as job aids and workbooks).
* Partner with Learning Specialists in the development of engaging activities and assessments and learning modules.
* Collaborate with subject matter experts across the organization to develop content.

Position Requirements
To be successful in this role, you will have:
* Knowledge of learning best practices, methodologies and assessment for various learning modalities.
* Familiarity with audio and video recording, eLearning authoring tools, and publishing platforms (previous experience with Adobe Premiere or Articulate Rise would be an asset)
* Ability to write and communicate effectively with a variety of stakeholders

The above requirements would typically be acquired through post-secondary education courses in a relevant discipline or previous experience in instructional design.

About us: 

At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. Check out our ICBC Year in Review 2025  to learn more about what we've accomplished! If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

 Our values guide how we interact with customers, partners, and each other. They shape our decisions and create a culture where employees feel inspired and empowered to do their best work.

• Collaborative: We include different perspectives to reach our common goals.
• Supportive: We seek to understand to meet diverse and evolving needs.
• Straightforward: We simplify the complex to make things easier.
• Knowledgeable: We gain knowledge through experience and learning to make informed decisions.

Work arrangements defined: 

• Hybrid 8 – you will work a minimum of 8 days in a 4-week period at your primary office headquarters (typically 2 days per week). The remaining days will be remote within British Columbia. 

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