Indigenous Talent Management Specialist

We welcome applications from all qualified job seekers. Should you require any accommodations, including alternative interview formats, assistance with online assessments, or an ASL interpreter, throughout the application or hiring process, please email your request to accessibility_services@icbc.com – we are committed to ensuring an accessible experience for all candidates.

At ICBC, we strive to build diverse teams which reflect the communities we serve. To support this, we’ve created two talent communities for Indigenous Peoples and People with Disabilities.  By joining one of these communities, you’ll connect with our recruitment team who will guide you through the application process and help you explore opportunities at ICBC. Of course, you’re welcome to apply for jobs at ICBC whether or not you join a talent community.

We look forward to hearing from you!

As a Crown corporation serving the people of British Columbia, ICBC recognizes our responsibility to better understand the histories, perspectives, and needs of Indigenous Peoples, whether they are our customers, employees, business partners, or members of First Nations, Métis, or Inuit communities.

With this enhanced understanding, ICBC is committed to making meaningful changes to better support Indigenous Peoples within our organization. To further this important work, our Talent Management team is evolving and expanding. As part of this growth, we are currently seeking an Indigenous Talent Management Specialist to join our team.

Position Highlights

The Indigenous Talent Management Specialist will be an experienced professional of Indigenous heritage with lived experience and expertise in designing and implementing retention and career development programs specifically for Indigenous peoples.

The Specialist understands the unique challenges, needs, and strengths of this diverse talent pool. They have a sound understanding of Indigenous History and have cultural awareness. They will be dedicated to supporting the retention and career development of Indigenous employees within ICBC.

As a key member of the Talent Management team, the Specialist will be responsible for the design and delivery of career development services specifically supporting Indigenous employees across all business areas, to drive successful delivery and adoption of the ICBC Indigenous Retention strategy.

Reporting to the Manager Talent Management, the Specialist will be focusing on creating an inclusive and supportive work environment that fosters the growth and success of Indigenous talent.

You will also be required to build collaborative relationships with senior leaders across the business, employees, and within HR to integrate career management efforts with other HR processes (e.g., Workforce Planning, Recruiting, Performance Management, Learning & Development, etc.).

Key responsibilities:

• Supports the development and ongoing refinement of the Indigenous Retention strategy and drive the implementation of tactics in support of the strategy.
• Develops and implements programs and tactics to enhance the overall employee experience of Indigenous employees at ICBC with a focus on career development and retention.
• Designs and facilitates career development programs tailored to the unique needs of Indigenous employees upskilling them into management and non-management roles, such as leadership training, mentoring, skill-building workshops, and career planning.
• Promotes cultural competency within the organization by providing training and resources to non-Indigenous employees including leaders, ensuring a respectful and inclusive workplace.
• Provides one-on-one support and coaching to Indigenous employees, addressing any challenges they may face and helping them navigate their career paths within the organization.
• Monitors and analyses retention and career progression data for Indigenous employees, using insights to inform and improve talent management strategies.
• Serves as an advocate for Indigenous employees, ensuring their voices are heard and their contributions are recognized within the organization.
• Collaborates with other HR Teams, ICBC’s Indigenous Relations Department and senior leadership on the design of programs to ensure alignment.
• Acts as the key point of contact for leaders and HR Business Partners throughout the organization, partnering to educate, communicate, and deliver career development services to support Indigenous Employees at ICBC.
• Participates in the budgeting process for Indigenous retention and career planning initiatives and support the Manager Talent Management with portfolio budgeting where necessary.

Position Requirements

To be successful in this role, you will bring the following skills and experience:

• Prior experience designing and implementing retention and career development programs specifically for Indigenous peoples.
• Deep understanding of Indigenous cultures, traditions, and issues.
• Strong connections and partnerships built within Indigenous communities.  
• Extensive knowledge of HR policies, procedures, and employment laws, particularly those related to Indigenous employment.
• Up to date with best practices in talent management, including recruitment, retention, and career development.
• Post-secondary education in a relevant discipline (i.e. Human Resources, Leadership and Management, Business Administration, Organizational Behaviour, etc.).
• Familiarity with DEI principles and how they apply to the workplace
• Experience working within the insurance industry or public sector is an asset.
• Excellent verbal and written communication skills to effectively interact with employees, management, and external partners.
• Ability to build strong relationships and trust with Indigenous employees and other stakeholders.
• Ability to deliver training sessions and workshops on cultural competency and career development.
• Proficiency in analyzing data to track retention and career progression, and to inform talent management strategies.

OR

An equivalent combination of education and experience may be considered.

About us: 

At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

Work arrangements defined: 

• Hybrid 8 – you will work a minimum of 8 days in a 4-week period at your primary office headquarters (typically 2 days per week). The remaining days will be remote within British Columbia. 

ICBC provides comprehensive benefit coverage to all eligible employees including a defined benefit pension plan and 4 weeks’ vacation, plus 3 Wellness Days per year.

• Three options available for your health and dental coverage
• Employee and Family assistance program (wellness support)
• Basic group life insurance
• Voluntary group life insurance
• Critical Illness insurance
• Sick leave plan – 100% of pay for a period of a maximum of 8 weeks
• Long term disability plan
• Pension plan – defined benefit pension plan that pays a benefit to you or your beneficiary upon termination, death, or retirement.

Our values guide how we interact with customers, stakeholders, partners, and each other. They shape our decisions and create a culture where employees feel inspired and empowered to do their best work

• Collaborative: We include different perspectives to reach our common goals.
• Supportive: We seek to understand to meet diverse and evolving needs.
• Straightforward: We simplify the complex to make things easier.
• Knowledgeable: We gain knowledge through experience and learning to make informed decisions

We invite you to apply today and find out why employees recommend ICBC to their friends and family as an excellent place to work. We value and seek to maintain an environment of Collaborative, Supportive, Straightforward, and Knowledgeable team. Come join us at one of BC’s Top Employers!

Only candidates legally entitled to work in Canada will be considered for this position.

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