HR Workforce Planning Specialist

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At ICBC, we strive to build diverse teams which reflect the communities we serve. To support this, we’ve created two talent communities for Indigenous Peoples and People with Disabilities.  By joining one of these communities, you’ll connect with our recruitment team who will guide you through the application process and help you explore opportunities at ICBC. Of course, you’re welcome to apply for jobs at ICBC whether or not you join a talent community.

We look forward to hearing from you!

Position Highlights

We are seeking a skilled and strategic HR professional with expertise in workforce planning, a strong grasp of HR business practices, and the ability to translate workforce data into actionable insights. The ideal candidate will bring deep business acumen and a clear understanding of talent capability and capacity assessments to inform HR programs and best practices that support organizational goals. 

As a key member of ICBC’s HR Workforce Planning Centre of Excellence (CoE), the HR Workforce Planning Specialist will collaborate closely with analytics teams, business advisors, and various HR functions including Talent Acquisition and HR Business Partners. This role will contribute to both operational and long-term strategic workforce planning, helping to ensure ICBC has the right talent in place at the right time to deliver on its business strategy. 

Key responsibilities in this role include:

• Collaborate closely with HR teams and business leaders to integrate strategic workforce planning practices across the organization, ensuring alignment with the long-term business goals and short-term departmental priorities.  

• Deliver strategic workforce planning services by analyzing workforce data, engaging business leaders through data-driven storytelling, and identifying current and future headcount and capability needs. Support the development of action plans, conduct gap analyses, and report intended outcomes to enable informed decision-making. 

• Proactively analyze and communicate workforce trends to inform strategic resourcing decisions and anticipate future opportunities and risks. Guide workforce planning discussions by analyzing trends, forecasting talent supply and demand, and identifying capability gaps to support current and future workforce needs. 

• Collaborate with HR teams and business leaders to design and develop workforce planning models and tools that enable efficient resource allocation. Leverage these solutions to support data-driven talent demand and supply planning. 

• Continuously enhance and innovate workforce planning frameworks, methodologies, and tools to align with evolving business priorities. 

• Conduct research on best practices and labour market trends to inform workforce decisions and support strategic decision-making. 

• Engage in cross-functional projects and contribute by providing expert guidance and workforce planning insights to support the achievement of key business outcomes. 

Position Requirements 

To be successful in this role, you will bring the following skills and experience: 

• A minimum of 5 years’ experience in HR Business Partnering combined with several years of experience working with a range of workforce data and metrics, and ideally headcount/hiring and other workforce plans, or similar, related experience in previous roles involving strategic workforce planning.

• An undergraduate degree in relevant discipline (i.e., Human Resources, Statistics, Business Management and Operations, Business Administration, Psychology, etc.).

• Demonstrated application of best practices in the full range of workforce planning activities.

• Proven ability to build strong partnerships and influence business decisions with all levels of leaders, including experience facilitating workshops with senior leaders outside HR.

• Effective decision-making, critical thinking and problem resolution skills. 

• Very strong active listening and cross-functional communication skills, to truly understand and reconcile the needs of HR and the needs of the business.

• Strong experience working with Microsoft Office applications including PowerPoint, Excel, etc. 

• Preference given to candidates with experience in large organizations, working in complex work environments.

About us: 

At ICBC, it’s our job to make sure the car insurance system works for all people living in British Columbia, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

 Our values guide how we interact with customers, partners, and each other. They shape our decisions and create a culture where employees feel inspired and empowered to do their best work.

• Collaborative: We include different perspectives to reach our common goals.
• Supportive: We seek to understand to meet diverse and evolving needs.
• Straightforward: We simplify the complex to make things easier.
• Knowledgeable: We gain knowledge through experience and learning to make informed decisions.

Work arrangements defined: 

• Hybrid 8 – you will work a minimum of 8 days in a 4-week period at your primary office headquarters (typically 2 days per week). The remaining days will be remote within British Columbia. 

We invite you to apply today and find out why employees recommend ICBC to their friends and family as an excellent place to work. We value and seek to maintain an environment of Collaborative, Supportive, Straightforward, and Knowledgeable team. Come join us at one of BC’s Top Employers!

ICBC provides comprehensive benefit coverage to all eligible employees including a defined benefit pension plan and 4 weeks’ vacation, plus 3 Wellness Days per year.

• Three options available for your health and dental coverage
• Employee and Family assistance program (wellness support)
• Basic group life insurance
• Voluntary group life insurance
• Critical Illness insurance
• Sick leave plan – 100% of pay for a period of a maximum of 8 weeks
• Long term disability plan
• Pension plan – defined benefit pension plan that pays a benefit to you or your beneficiary upon termination, death, or retirement.
• 5 paid days of Indigenous Cultural Leave per year for Indigenous employees to attend ceremonial, cultural and spiritual events. 

Only candidates legally entitled to work in Canada will be considered for this position.

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