Developer - Senior

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We look forward to hearing from you!

ICBC has an exciting opportunity for a Senior Developer to join our Digital (Customer Foundation & Shared service) team in North Vancouver. The Senior Developer will work on to develop and maintain robust, scalable, and resilient digital services that supports seamless customer experiences and operational efficiency.

A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in reliability, performance and security of the Digital services.

The main goal is to deliver sustainable services and ensure a high-availability experience for ICBC customers. If you are an experienced professional ready for a challenging and impactful opportunity, we invite you to join our efforts in building a top-tier development engineering and operations team that aligns with ICBC commitment to deliver an exceptional customer experience.

The ideal candidate will be self-organized, ambitious, self-motivated, and have good communication skills. 

Qualifications:
    Expert knowledge of Dev-Ops methodology pertaining to continuous deployment for customer-facing applications.
    5+ years of professional software development experience preferably in .NET, JavaScript, React etc.
    Proficient in scripting processes in a language such as Bash, Python or similar.
    Experience in cloud application development such as AWS, Azure, and/or Vercel.
    Experience in operating services both on premise and in cloud, Infrastructure as Code, Jenkins, CI/CD, GitLab and GitHub.
    Proven experience in technical leadership and setting directions for project team members
    Demonstrated ability in mentoring and upskilling junior team members.
    Working experience with developing, deploying and sustaining customer-facing, enterprise applications and authentication services.
    Proficient in troubleshooting and anticipating problems that affect the performance, reliability, or availability of new and existing systems.
    Knowledge and understanding of service monitoring and observability best practices
    Knowledge and understanding of design thinking, lean, or operational excellence methodology is an asset.

Responsibilities:
    Work cross-functionally and lead strategic team efforts requiring work from multiple team members. 
    Develop and maintain both client-side and server-side components, ensuring seamless integration and performance
    Drive the adoption of DevOps best practices, developing CI/CD pipeline, standards, practices and guidelines.
    Work closely with development teams to enhance day-to-day service operations, design and maintain KPIs to measure availability, reliability, performance, efficiency and security for customer facing services.
    Develop and enhance resiliency capabilities for all applications, ensuring they can withstand and recover from disruptions
    Use critical and out of the box thinking to solve day-to-day business problems for customers, operations, and business partners.
    Troubleshoot and recover the services in response to the production incidents. Ensure the issue has been permanently mitigated.
    Fostering a culture of collaboration, automation, and continuous improvement with the rest of the team in a rapid delivery paced environment.

About us: 

At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

 Our values guide how we interact with customers, partners, and each other. They shape our decisions and create a culture where employees feel inspired and empowered to do their best work.

• Collaborative: We include different perspectives to reach our common goals.
• Supportive: We seek to understand to meet diverse and evolving needs.
• Straightforward: We simplify the complex to make things easier.
• Knowledgeable: We gain knowledge through experience and learning to make informed decisions.

Work arrangements defined: 

• Resident – you will work at your primary in-office headquarters on all scheduled work days.
• Hybrid 8 – you will work a minimum of 8 days in a 4-week period at your primary office headquarters (typically 2 days per week). The remaining days will be remote within British Columbia. 
• Hybrid 10 – you will work a minimum of 10 days in a 4-week period at your primary office headquarters (typically one week in/one week out or up to 3 days per week). The remaining days will be remote within British Columbia. 
• Mobile – you will work a significant amount of time in the field, in addition to working from an office and optionally working remotely within British Columbia. 
• Remote – you will work remotely from within British Columbia, with one required visit to your primary office per month.

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