Accessibility Consultant

We welcome applications from all qualified job seekers. Should you require any accommodations, including alternative interview formats, assistance with online assessments, or an ASL interpreter, throughout the application or hiring process, please email your request to accessibility_services@icbc.com – we are committed to ensuring an accessible experience for all candidates.

At ICBC, we strive to build diverse teams which reflect the communities we serve. To support this, we’ve created two talent communities for Indigenous Peoples and People with Disabilities.  By joining one of these communities, you’ll connect with our recruitment team who will guide you through the application process and help you explore opportunities at ICBC. Of course, you’re welcome to apply for jobs at ICBC whether or not you join a talent community.

We look forward to hearing from you!

Position Highlights

The Diversity, Equity, Inclusion & Accessibility (DEIA) Team at ICBC is growing! ICBC launched its Diversity, Equity & Inclusion Strategic Action Plan in January 2023 and its Accessibility Principles & Priorities in September 2023. Reporting to the Associate Director, Diversity, Equity & Inclusion, the Consultant will be key in moving forward the strategy and workplan to build accessibility at ICBC for employees and customers. The Accessibility Consultant will be responsible for coordinating the development, implementation, and maintenance of policies, practices, and procedures to support accessibility and will guide the implementation of ICBC’s requirements under the Accessible BC Act and standards. Additionally, the Accessibility Consultant supports the Accessibility Advisory Committee (AAC) and DEI Department, working to enhance awareness of accessibility and barrier-free considerations across ICBC.

In this role, a typical day might include:

• Consulting with managers on innovative ways to build accessibility for our employees and customers.
• Collaborating with a range of people across the organization to implement ICBC’s Accessibility Principles & Pillars or the Accessible BC Act.
• Supporting the work of our Accessibility Advisory Committee by setting up meeting times, creating agendas, preparing workplans and status reports, and taking minutes.
• Undertaking accessibility audits and evaluating our progress toward achieving accessibility goals.
• Preparing reports and presentations on the progress towards our accessibility goals.
• Conducting research on emerging trends and best practices in accessibility and making recommendations for future actions.
• Answering internal and external questions, requests for information and feedback when accessibility issues arise.
• Reviewing and updating website and promotional information to meet accessibility standards.
• Providing advice to employees on the best way to provide accessible services.
• Hosting conversations on universal design or providing training on disability-related topics.
• Connecting with our Employee Resource Groups and supporting their work to create a more accessible and inclusive ICBC.
• Sharing coffee and conversation with colleagues from across BC’s public sector organizations, provincial agencies and statutory authorities.
• Attending conferences, workshops and webinars to keep current with the latest developments in the field.

You are:

• A confident problem solver – you are knowledgeable about diversity, equity, inclusion and accessibility and use your skills to find innovative solutions.
• A great communicator – you build relationships easily, inspire confidence in people, and share your expertise in a straightforward way.
• Knowledgeable – you understand current issues, trends and future directions on accessibility and inclusion. You understand universal design principles and can apply these to everything from websites to building plans.
• Organized – you have great skills in project coordination and experience in implementing initiatives.
• Equity-minded – you bring a critical perspective to systemic issues, seeking answers that rely on evidence and action.
• An advocate – you speak up to address inequities for staff and customers.
• Reflective – you are aware of your positionality, power and privilege.
• A lifelong learner – open-minded, you take ownership of your own learning and growth.
• Analytical – you use data to inform your decisions.
• Respectful – you honour commitments and respect privacy.
• Team player – the DEIA Team is small but mighty!

Position Requirements

You have:

• 3 or more years of experience in implementing accessibility measures.
• A graduate degree in a relevant discipline; or a combination of both!
• Proficiency in the use of the MS Office Suite of programs.

We value lived experience, so if you’re interested in this role, we encourage you to apply (even if you feel your skills aren’t perfectly aligned with those listed).

Bonus points if you have:

• A specialized diploma in studies related to accessibility, equity, diversity, inclusion, reconciliation, or social justice.

Position Information

About us:

At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

Work arrangement defined:

• Hybrid 8 – you will work a minimum of 8 days in a 4-week period at your primary office headquarters (typically 2 days per week). The remaining days will be remote within British Columbia.

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