Supplier Programs Coordinator

We welcome applications from all qualified job seekers. Should you require accommodations throughout the application or hiring process, please don’t hesitate to contact accessibility_services@icbc.com, as we are committed to ensuring a seamless and accessible experience for all candidates.

This is an Internal ICBC job posting for applicants within the bargaining unit. External applicants will not be considered. 

Closing date: June 30, 2026

Position Hightlights:

ICBC is seeking a dynamic, proactive, and organized Supplier Programs Coordinator to support our Health Supplier portfolio in a high-volume, fast-paced environment. In this role, you will facilitate the coordination and management of supplier accounts and programs, while providing guidance, resolving issues, and supporting supplier-related activities.

In this role you will be responsible for:

• Reviewing, processing and evaluating health vendor applications for new and existing accounts to confirm that our health business partners meet the requirements to obtain and maintain direct billing relationships with ICBC while maintaining their files/records in accordance with departmental guidelines and procedures.
• Reviewing and responding to a variety of inquiries from internal staff and external business partners regarding vendor accounts, applications, and billing relationships.
• Reviewing health payment requests, advising on the creation and maintenance of vendor accounts, and supporting Claims in payment processing activities.
• Building, establishing and fostering relationships with our internal departmental partners and our external health business partners through phone and written correspondence.
  
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Position Requirements:

To make an immediate impact in this role, the successful candidate will bring the following skills and experience:

• Proficiency with relevant computer applications, particularly advanced-level Microsoft Excel and SharePoint.
• Strong customer service skills, with the ability to manage complex supplier interactions in a professional and effective manner.
• Demonstrated initiative and sound judgment, with the ability to be proactive and determine priorities.
• Ability to multi-task, prioritize, and remain flexible in response to changing work demands and schedules while managing a high volume of enquiries in a fast-paced environment.
• Strong attention to detail with a focus on accuracy.
• Good verbal and excellent written communication skills
• A background in Health Supplier Relations, along with knowledge of SAP, ICBC’s Recovery Network and Claims procedures, would be considered a definite advantage.

About us: 

At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. Check out our ICBC Year in Review 2025  to learn more about what we've accomplished! If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

 Our values guide how we interact with customers, partners, and each other. They shape our decisions and create a culture where employees feel inspired and empowered to do their best work.

• Collaborative: We include different perspectives to reach our common goals.
• Supportive: We seek to understand to meet diverse and evolving needs.
• Straightforward: We simplify the complex to make things easier.
• Knowledgeable: We gain knowledge through experience and learning to make informed decisions.

Work arrangements defined: 

• Hybrid 8 – you will work a minimum of 8 days in a 4-week period at your primary office headquarters (typically 2 days per week). The remaining days will be remote within British Columbia. 

Only candidates legally entitled to work in Canada will be considered for this position.

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